Job Description

Our company is on the lookout for a diligent and compassionate Remote / Virtual Nursing Assistant to join our skillful team. We are a forward-thinking healthcare provider dedicated to leveraging technology to deliver exceptional patient care beyond the traditional clinic walls. In this vital role, you will be instrumental in supporting our clinical staff by managing patient communications, coordinating virtual appointments, and maintaining accurate electronic health records. This is a unique opportunity for a certified nursing assistant who is tech-savvy, highly organized, and passionate about the future of telehealth. You will serve as a key point of contact for our patients, ensuring they feel supported and informed throughout their virtual care journey. If you thrive in a dynamic, remote environment and are committed to providing high-quality patient support, we encourage you to apply and help us shape the next generation of healthcare delivery.

Responsibilities:

• Provide remote administrative and clinical support to registered nurses and physicians.
• Manage patient schedules by booking, confirming, and rescheduling virtual appointments.
• Accurately document patient information, vital signs, and communications in the Electronic Health Record (EHR) system.
• Serve as the first point of contact for non-clinical patient inquiries via phone, email, and secure messaging platforms.
• Assist patients with navigating telehealth technology and troubleshoot basic technical issues.
• Prepare and organize digital documents and reports for the clinical team under supervision.

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