Job Description

A medical receptionist in a Queens healthcare setting serves as the first point of contact for patients and visitors while helping keep front-office operations organized. Typical duties include greeting patients, verifying demographic and insurance information, answering multi-line phones, scheduling and confirming appointments, handling check-in and check-out tasks, and routing messages to clinical staff as appropriate. The role may also involve maintaining accurate records, collecting required paperwork, and supporting basic administrative coordination throughout the day. Strong customer service skills, clear communication, attention to detail, and comfort with common office software are important. Prior experience in a medical office or other fast-paced reception environment is helpful. Because the work is front-facing, the position may require extended periods of sitting or standing, light lifting of office materials, and frequent use of a computer and telephone. Schedule expectations are typically based on business hours and may include a consistent weekday schedule with occasional variation depending on patient volume.

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