Job Description

Job Responsibilities:

• Investigate and analyze claims for recovery including subrogation, liability, motor vehicle, personal injury, property damage, and general liability cases
• Settle, adjust, or deny claims based on findings
• Collect and evaluate evidence through inspections, photographs, interviews, and witness statements
• Review and analyze records, reports, and documentation
• Prepare detailed investigation reports and maintain claim records
• Coordinate with engineers, contractors, attorneys, and claimants for settlement decisions
• Manage reimbursement, repair, and replacement coordination
• Testify and represent the organization in court or hearings if required
• Negotiate settlements and recover funds from responsible parties
• Ensure confidentiality of sensitive claim information
• Experience in insurance recovery or subrogation-heavy roles
• Exposure to court proceedings or legal claim representation
• Strong negotiation and dispute resolution experience
• Familiarity with claims systems and reporting tools
• Experience working in high-volume claims environments

Skills:

• Strong communication (oral and written)
• Claims investigation and analysis
• Subrogation and recovery processes
• Negotiation and influencing skills
• Attention to detail and accuracy
• Case management and documentation
• Time management and organizational skills
• Ability to work independently

Education/Experience:

• Bachelor’s degree in Business or related field (or equivalent experience)
• Minimum 3+ years of claims administration or insurance investigation experience
• Experience working with insurance companies or self-insured organizations (e.g., GEICO, State Farm, Farmers, Liberty Mutual, Progressive, etc.)

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